Frequently Asked Questions

How do I book an appointment?

You can use the contact form by clicking on "Book Appointment" at the bottom of this page. Alternatively, you can also call or email us, letting us know how we can help. You will then be contacted by our staff to ask you some questions and confirm some details. You will be required to provide a credit card in order to book an appointment. Please note that contacting us does not establish a treatment relationship. We cannot accept you as a patient unless and until we determine that there is a fit and until various requirements, such as fee arrangements, are resolved.

 

How do I make a payment?

You will be asked to input your credit card details into an application tto make a payment. Payments can be made with credit or debit card and are required prior to the appointment. Unpaid fees will result in cancellation of your appointment and you will be charged the cancellation fee.

 

Do you take insurance?

Unfortunately we are unable to accept any form of insurance at this time. You can ask for a printed statement which you can use for personal reimbursement by your insurance company.

 

How do I decide if therapy or medications are right for me?

During your initial consultation we will discuss different treatment modalities with you and decide together how best to proceed. This is an important question and your preference for treatments may change during different periods.

 

What conditions do you evaluate or treat?

We evaluate and treat a variety of conditions including anxiety, depression, bipolar disorder, schizophrenia, schizoaffective disorder, PTSD (Post-Taumatic Stress Disorder), ADHD (Attention Deficit Hyperactivity Disorder) and OCD (Obsessive Compulsive Disorder).

 

Do you provide treatment for children under 18?

At this time, we are unable to provide treatment for patients under 18 years of age.

 

Do you evaluate for or diagnose autism spectrum disorder?

We do not evaluate or diagnose autism spectrum disorder in children or adults.

 

Do you treat individuals outside of the state of Illinois?

We are only licensed in the state of Illinois at this time and are not able to provide treatment to individuals outside the state of Illinois at the time of the appointment. If you are outside of Illinois at the time of your appointment, the appointment will be cancelled and you will be charged a cancellation fee.

 

Do you offer telehealth appointments?

Yes, we offer telehealth appointments by phone and by video through a secure, confidential and HIPAA compliant platform.

 

What is your cancellation policy?

If you need to cancel less than 48 hours from your appointment time, or if you are not in the state of Illinois at the time of your appointment, you will be charged a $100 cancellation fee.

 

I need paperwork completed by a psychiatrist, can you help me?

Please mention the kind of form you need completed when you contact us. Generally, most forms need an ongoing treatment relationship. Please note there are forms we do NOT complete as a matter of policy regardless of the length of treatment.